BESTARD DATA PROTECTION INFORMATIVE POLICY **
1. HOW DO WE OBTAIN YOUR DATA?
If you give us your consent, we collect your data in the following ways: - When you buy online through the web. - When you buy our products in our physical stores and you expressly request that we send you the invoice. - When you contact us directly.
II. WHAT INFORMATION DO WE GET?
When necessary we can store the following type of data:
- Name and surname.
- Shipping Address.
- Billing Address.
- DNI / NIF / NIE / Other relevant National ID Nr
- Email address.
- Contact telephone number.
We might need to request additional information, but for this we will always request your consent. We will never store data that is not necessary and specifically never those that reveal ethical or racial origin, political opinions, religious convictions, union affiliation, related to your health or life or sexual orientation.
III. WHY DO WE NEED YOUR PERSONAL DATA?
- To answer all the questions you might have, inform you about news and promotions.
- To comply with legal requirements. - To identify you as a customer on our website.
- To keep a history of your purchases. Our process is called "referential integrity".
IV. HOW DO WE PROTECT YOUR PERSONAL DATA?
We use all possible means in order to keep your data in a safe way. The data is stored in an encrypted and password-protected database with access only by accredited personnel. The data will be kept only during the legal term required by public administrations. No customer data is shared with third party companies. Suppliers (transport agencies) with access to personal data will sign a confidentiality agreement with us (“Bestard”). The data stored in an electronic support are eliminated by means of secure digital erasure. Printed data on paper is destroyed using a document shredder. Your password will be your own responsibility, keep it with care and do not give it to anyone.
V. FOR HOW LONG DO WE KEEP YOUR DATA?
We keep your data for the time strictly necessary to fulfill the purpose for which it was requested. With a certain periodicity we will consult you if you wish to maintain your consent for the different purposes. Likewise, unless we are obliged to keep them, we will delete your data if you so require it.
VI. WITH WHOM DO WE SHARE YOUR DATA?
The data can be used by internal and external personnel who need to access it due to their functions. Likewise, they can be transmitted to authorities and service providers (transport agencies). Providers with access to personal data are obliged to sign a confidentiality agreement with Bestard. In no case will your data be transferred or sold to third parties.
VII. WHAT ARE YOUR RIGHTS OVER YOUR DATA AND YOUR RIGHT TO SUBMIT COMPLAINTS TO THE DATA PROTECTION AUTHORITY.
The Spanish Agency for Data Protection has published a guide specifying your rights and how to exercise them. To consult it you can click on the following link: http://www.agpd.es/Guias Remember that our treatment of personal data is constantly changing in order to improve security and protect your rights.